In adopting the New York Declaration on Refugees and Migrants in September 2016, all 193 UN Member States committed to deliver more comprehensive, predictable and sustainable responses to address large-scale refugee movements. Since the adoption of the Declaration, fourteen countries have started to roll-out the Comprehensive Refugee Response Framework (CRRF) laid out in Annex I of the text. As an increasing number of countries apply the CRRF, there is a greater need for information on the application of the CRRF at the global, regional, national and local levels. The CRRF Global Digital Portal seeks to address this information gap and foster learnings on the application of CRRF across different contexts.

What is the CRRF Global Digital Portal?

The CRRF Global Digital Portal is an open-source tool designed to support the multi-stakeholder approach of the CRRF. It enables all actors involved, or wanting to get involved, in comprehensive responses to access information on the application of the CRRF in different countries and regions. Specifically, the Portal seeks to:

  • fosters greater information-sharing on developments in the countries and regions where comprehensive responses are being applied,
  • enhance coordination among actors, and
  • encourage engagement by laying out where the gaps and needs are and how they can be filled.

Another core function of the Portal is to enable users to access and submit good practices relating to comprehensive responses. The links to access good practices is here; the form to submit good practices is here).

What are the Portal’s key features?

Homepage: The landing page provides a ‘macro’ overview on the application of the CRRF, with the display of CRRF roll-out countries and regions on a world map of. It features the latest CRRF news (highlights), documents, global events and statistics. The “Subscribe” function allows users to receive updates in real-time changes via email.

“Where is the CRRF being applied?”: A drop-down menu offers direct access to dedicated pages for the countries or region where the CRRF is being applies. These pages are maintained by relevant UNHCR country offices and are designed to be updated with information from NGOs, UN Agencies and partners. Each page provides summary information (country map and figures) and detailed information on the roll-out status, including context, strategies to deliver on comprehensive responses, an overview of challenges and operational and funding needs, partnerships, latest developments, documents linked to the pages (e.g. a research piece on refugee inclusion in national systems of Ethiopia can be found on the Ethiopia page), highlights (news) (e.g. highlight on new refugee law in Djibouti allowing refugees to work) and events (e.g. Uganda Steering Committee meeting). A *Subscribe* function allows users to receive updates via email as changes are being made to one or several selected country/region pages.

Good practices: This page responds to calls by Member States in the course of the 2017 thematic discussions on the global compact on refugees for good practices on the CRRF across the globe to be collected and be made accessible. The page features a collection of good practices relating to the CRRF. The good practices can be filtered by country, actor and keyword. Every stakeholder can submit good practices, even without an account, using the submission form in the side menu (access the form here). A document laying out what UNHCR understands by a CRRF good practice and the criteria can be found here and is also accessible from the submission form.

Documents: All documents related to the CRRF, filtered by countries, document types (CRRF explainer documents, infographics, CRRF roadmaps, country updates, reports, etc.), language (currently there are documents available in English, French, Spanish, Arabic, Swahili, and Portuguese), and keywords can be accessed through the main documents page.

Highlights: Latest news, stories and announcements on CRRF developments at global, regional, national and local level can be found here. The two most recent highlights automatically appear on the homepage.

Who will use it and how?

The Portal is designed to catalyse a “whole-of-society” response to refugee situations. It is designed to be used by all stakeholders involved or interested in the CRRF.  Everyone can request a user account using the contact form. In one simple step, this will enable them to upload documents, events and highlights. A user account is not necessary for the submission of good practices as they can easily be submitted through the form here.

The portal is particularly intended to be used by national and local authorities (host governments), donor governments, UN Agencies and other international organizations, humanitarian and development NGOs – local, national and international – working on the ground, including NGO consortia. Refugee-led organizations are particularly encouraged to contribute, businesses and representatives from the private sector, international financial institutions (such as the World Bank and the African Development Bank), regional organizations (such as IGAD, the Organisation of American States, and ECOWAS), civil society partners, including faith-based organizations and academia.

How is the Portal linked to the global compact on refugees?

The New York Declaration specifically requests UNHCR, in consultation with Member States and other relevant stakeholders, to develop and apply the CRRF with a view to further refining. Lessons from the application of the CRRF informs the global compact on refugees, which will be presented in the High Commissioner’s report to the General Assembly in September 2018. By supporting the multi-stakeholder approach of the CRRF and encouraging a multiplicity of actors to share information and coordinate their activities, the Portal contributes to the implementation of the CRRF. Open-sourced information on the application of the CRRF helps to inform the global compact on refugees. Furthermore, the development of a CRRF good practices database is a concrete deliverable from the thematic and formal consultations on the global compact on refugees held in 2017 and 2018.

The concept note on the CRRF Global Digital Portal can be accessed and downloaded here.